Plans and billing

1. Settings → Current plan shows the plan, renewal date, usage limits and credits.
2. Change plan → pick Solo, Team or Business and monthly or annual billing → Apply. Changes take effect immediately: moving up, your first payment is reduced by the unused days and credits of the current plan; moving down, unused verification and AI credits are added to the new plan automatically and the lower price applies from the next payment (no automatic refund — write to support@coldleads.app for one).
3. Update card details opens the card form in the Stripe portal and returns you to Settings; invoices are e-mailed as receipts after every payment.
4. Cancel subscription: you get a one-time offer to stay with 20% off for 3 months; “Cancel anyway” keeps full access until the end of the paid period, then the workspace becomes read-only (data and export stay available). Resume undoes a pending cancellation.
5. Verification credits: the plan allowance renews monthly (Solo 100, Team 1 000, Business 10 000); the Current plan card shows usage and lets you buy extra packs of 1 000.
6. Business includes 24/7 premium support. Need exceptional or individual service? Write to support@coldleads.app.
7. Launch setup assistance: every registered customer can request a free setup call via support@coldleads.app — we connect capture, build the first list and launch the first campaign together.