Attachments in templates and chat

1. Template editor → Attachments → Upload (up to 3 MB per e-mail). The files go out with every e-mail of that template in campaigns; remove a file with ✕.
2. Chat: press “Attach files” under the reply, pick one or more files, send. Sent files show as chips in the message; the recipient gets them as regular e-mail attachments.
3. Replies from clients that arrive through the Cold Leads reply address keep their attachments — download them from the thread.
4. Executable files (.exe, .js, .bat …) are refused; all files count toward the 40 MB per-account storage listed in Settings → Brand files.